It starts with a free visit to your home. We want to fully understand your dreams, visions and ideas. We also need to be aware of your challenges and concerns. We will mindfully listen to gather as much information as necessary in order to provide you with the best solution. We will tour the area of your remodeling project. Our goal here is to define the scope and objectives of your project while establishing a suitable budget that is aligned with your dream. We seamlessly move into the design phase next.

This is when designs, layout, scope of work, and selections are made and recorded. You may meet with your design consultant several times during the early stage of the planning process. We are starting to fine-tune the scope of your project. We will prepare detailed floor plans and elevations for your review approval. Cost projections are provided, budgets are established, and additional visits at this stage may be made with our team and subcontractors. Concepts that started out as vague ideas are coming to life. Finally, your project is sent out for a full quote to build an overall project. Once approved, designs are brought to reality as we move into construction.

Construction begins! Our project management team takes over. They’ll manage everything from scheduling to quality control. You’ll have a dedicated project manager who not only visits the site regularly, but also keeps you informed every step of the way – ensuring clear, consistent communication throughout the project. Questions are always welcome!

The moment you’ve been waiting for! Your remodel is complete, and your vision has been realized. This is the final step where we conduct a formal thorough walk-through with you and address any concerns or questions you might have. If there are any remaining issues pertaining to quality, they will be addressed. We may have a short punch list of items that need some sort of finalization, such as putting planters back or cleaning a missed spot. Otherwise you now have your usable space back to yourself. However, we are not done until YOU are completely happy with the job. The details matter and you have an eye for exactly what you want that only you can see. Once this has been formalized with a sign off sheet, we initiate our workmanship warranty.

A warranty is necessary to provide you with peace of mind and support for any potential issues that may arise. One year is the industry average. Everyone offers that; except us. Instead, we have an unprecedented 5-year workmanship warranty. This is a legally binding agreement. It guarantees the quality of our workmanship for five years and covers defects related to labor or quality. We’ve also made it transferable. This means it can be passed or moved from one person to another and used by them. In addition to giving you an authentic piece of mind that you are in good hands, this is a great selling point should you decide to move within that 5-year timeframe. It simply makes your home more desirable when it comes time to sell. Do we offer anything else beyond the warranty? How about our unmatched and unchallenged service!

We believe in maintaining a strong relationship with our clients and being readily available to assist with any further needs or questions. You’ve probably heard many claims like this before in our industry and others. Words are meaningless without something to stand behind them. The question is, what are they actually doing to back those words? Likely nothing. Home Specialists will proactively contact you on an annual basis throughout the life of the warranty to ensure you are happy for the duration. This is nothing new for us. We’ve been doing it this way since our inception in 1999.

Over time, it’s inevitable that little adjustments might need to be made. Perhaps some nails have popped out and you would like them adjusted? Maybe a crack has formed and you would like it to be repaired? Where other companies will do whatever it takes to avoid these kinds of issues, we embrace them. Let us know. You can bring up issues annually when we call or call us anytime it works for you. If something isn’t right, we’ll be there, and we’ll take care of it. Servicing and backing up our work are the combined foundations on which our company was built. It’s at the heart of what we do. Without this in place, Home Specialists wouldn’t exist. It’s as simple and straightforward as that.